Acceptance
These Terms govern your access to and use of Ayra Health websites, public pages, request forms, technical previews, receipt tracker surfaces, pilot pages, documentation, and related materials. By accessing or using those surfaces, you agree to these Terms on behalf of yourself and, where applicable, the organization you represent.
If you have a separate written agreement with Ayra, that agreement controls where it expressly conflicts with these Terms. These Terms do not replace a production services agreement, business associate agreement, data processing agreement, pilot agreement, or order form.
Access controls
Ayra may approve, deny, suspend, revoke, or limit access to previews, pilots, dashboards, verifier materials, documentation, technical review environments, or integration materials at any time. Access credentials, invitation codes, tokens, and session links must stay with the approved person or organization.
You are responsible for maintaining credential confidentiality, using approved access paths, promptly reporting suspected compromise, and ensuring that your users comply with these Terms and any written agreement.
Previews and documentation
Public and controlled previews are provided for evaluation, education, and diligence. They may use synthetic, de-identified, sanitized, historical, or sample records. They may change, become unavailable, or be withdrawn as Ayra updates the product.
A preview is not a production service commitment, service-level agreement, public-source release, security certification, clinical determination, payer determination, or promise that any future feature will be delivered.
Pilots
Pilot dashboards, guides, claim queues, handoff flows, receipt surfaces, verifier workflows, and handoff reports are for scoped evaluation. Pilot access may be invitation-only, time-limited, role-limited, and subject to additional written terms.
You may not treat pilot outputs as production adjudication, clinical advice, legal advice, billing advice, or a guarantee of claim payment. Unless Ayra approves otherwise in writing, pilots should not receive live patient information, raw claims, credentials, private keys, secrets, or production systems access.
Data limits
Do not submit protected health information, raw claims, patient records, credentials, private keys, secrets, proprietary rule tables, or regulated production data through public forms, public previews, or public tracker surfaces unless Ayra has approved the environment and written agreement for that purpose.
You represent that you have all rights, notices, consents, authorizations, and legal bases required for any information you submit to Ayra.
Acceptable use
- Do not bypass access controls, probe systems outside approved scope, interfere with service operation, or attempt unauthorized security testing.
- Do not reverse engineer, scrape, bulk download, copy, frame, resell, sublicense, or use Ayra materials to build a competing service except where expressly allowed by law or written agreement.
- Do not submit unlawful, harmful, infringing, deceptive, malicious, or unnecessary sensitive information.
- Do not publish benchmarks, screenshots of controlled materials, verifier outputs, pilot results, or security findings without Ayra's written approval.
- Do not represent modeled validation outcomes as realized revenue, collected savings, guaranteed payer results, clinical determinations, or regulatory approval.
Intellectual property
Ayra and its licensors own the site, software, designs, documentation, graphics, proof workflows, verifier materials, trademarks, product names, APIs, data models, interfaces, and related intellectual property. Except for the limited right to access approved materials, no rights are transferred to you.
If you provide feedback, suggestions, bug reports, feature requests, or comments, you grant Ayra a perpetual, worldwide, royalty-free right to use them without restriction or compensation.
Confidentiality
Controlled pilot materials, non-public documentation, architecture details, pricing, roadmap information, verifier access, security materials, integration details, and diligence materials may be confidential. You may use them only for the approved evaluation and may not disclose them without written permission.
These obligations do not limit disclosures required by law, but you must provide notice where legally permitted so Ayra can seek appropriate protection.
Receipts and proof records
Ayra proof receipts and tracker records are designed to support reviewability. They may show proof IDs, commitments, batch references, category labels, timestamps, status indicators, and sanitized metadata. They do not replace underlying medical, billing, legal, payer, or regulatory records.
Receipt references may depend on external networks, service providers, customer systems, reviewer permissions, or historical records. Ayra does not guarantee that any payer, regulator, partner, court, auditor, or third party will accept a receipt as sufficient evidence.
Clinical, payer, and regulatory boundaries
Ayra is healthcare verification infrastructure. Ayra does not practice medicine, provide diagnosis, provide treatment, make medical necessity determinations, make payer coverage decisions, act as a clearinghouse unless expressly agreed, or provide legal, tax, billing, coding, compliance, or regulatory advice.
Clinicians, covered entities, payers, reviewers, revenue-cycle teams, and customers remain responsible for professional judgment, payer policy, claim submission, patient communication, clinical records, compliance, and final decisions.
Disclaimers
Except as expressly stated in a signed agreement, Ayra materials are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. Ayra disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, security perfection, and accuracy of preview materials.
Some jurisdictions do not allow certain disclaimers, so some limitations may not apply to you. In those cases, the disclaimers apply to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, Ayra will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages, including lost revenue, lost savings, lost data, business interruption, reputational harm, or denial of payer reimbursement arising from public materials, previews, pilots, or use of the site.
Except where a signed agreement states otherwise, Ayra's aggregate liability for claims arising from these Terms or public-site use is limited to one hundred U.S. dollars or the minimum amount required by applicable law.
Indemnity
You will defend, indemnify, and hold harmless Ayra, its officers, directors, employees, contractors, advisers, affiliates, and agents from claims, losses, liabilities, damages, costs, and expenses arising from your submitted content, unauthorized use, violation of these Terms, violation of law, misuse of credentials, or claim that you lacked authority to provide information or bind an organization.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Unless a signed agreement states otherwise, disputes relating to these Terms or public-site use will be brought in the state or federal courts located in Harris County, Texas, and you consent to that venue and jurisdiction.
Changes and contact path
Ayra may update these Terms as the product, law, or business changes. Continued use after an update means you accept the updated Terms.
Use the request access form for legal, contract, compliance, security, pilot, or diligence questions. Ayra does not use a public email address as the primary intake path.
